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For trusted contacts

Someone trusts you to look out for them

Here is exactly what that means: what you will see, what you will be told, and how little you have to do.

Screenshot: Contact view following a traveller on the map with a Call button

What you will see

  • Who and how they are doing

    The traveller's name and a status chip: active, late, arrived or ended.

  • Arrival time and freshness

    The expected arrival and a label showing when their location was last updated.

  • A live map

    Their route and position, only while the journey is in progress.

  • A call button

    One tap to call, especially useful if a journey becomes overdue.

How to accept an invitation

Four steps, about a minute.

  1. 1

    Get the invite

    The traveller shares an 8-character invite code with you, like ABCD-2345, or Arrivo emails you an invitation.

    Screenshot: Invitation screen asking someone to become a trusted contact
  2. 2

    Install and sign in

    Download Arrivo and sign in with Google or Apple. If you were invited by email, the invitation is already waiting for you.

    Screenshot: Welcome to Arrivo sign-in screen with Google and Apple
  3. 3

    Enter the code

    Open Contacts, tap Got an invite code? and type the code in.

    Screenshot: Trusted contacts list with accepted, waiting and declined people
  4. 4

    Accept

    You see who invited you and exactly what you will see: live location during a shared journey, alerts when they start and arrive, and nothing when no journey is active. Tap Accept or Decline.

    Screenshot: Invitation screen asking someone to become a trusted contact

No app? You can still follow

A secure link

The traveller can send a link that opens a read-only view in your browser. It shows their first name, status, destination and last location, and it stops working shortly after the journey ends.

When to install the app

Install Arrivo if you want to follow trips regularly, receive alerts inside the app, or share your own journeys.

You are always in control

  • You see nothing until you tap Accept
  • You can decline, or leave later
  • You only see a trip while it is in progress
  • The traveller can remove you at any time

Get Arrivo to follow a trip

Install the app, enter your invite code and accept.